Cepacol® Sensations™ Cooling. 1 lozenge every 2 hours. New! Benzocaine 4 mg, menthol 9mg - oral pain reliever. Relieves sore throat pain. Instant cooling comfort. 20 lozenges. Ice cool. Uses: temporary relief of occasional: Sore throat. Sore mouth. Minor mouth irritation. Pain associated with canker sores. You may also report side effects to this phone number. Also get sore throat relief with these Cepacol® Sensations™. Warming and hydra. Reckitt Benckiser. Discover more Cepacol products at cepacol.com. ©2012 RB. Questions Call 1-888-963-3382.